The threat from the internet
Indian public sector majors BSNL and MTNL have promised to deliver a New Year gift to those subscribing to their internet services. Bandwidth on entry level ADSL broadband connections provided through telephone lines are to be raised from 256 kbps to 2 Mbps at no extra cost to the customer.
If implemented successfully, the scheme would
enhance connectivity in thousands of homes and offices to levels where
users can access text, data, voice and video with ease. This trend is
bound to accelerate as private ISPs would be forced to match the public
sector offer.
Increased access to cheap bandwidth would undoubtedly have wide
ramifications, some of which would be positive external benefits for
many sectors. But one industry that may have to sit up and take note is
the print media in India, which along with the media in some other
Asian countries, has remained unaffected by the global trend of decline
in print media circulation, especially that of daily newspapers. India
on the contrary is witnessing a circulation and readership expansion
that has made nonsense of predictions that television, especially cable
television, would spell the death of print.
But there is no guarantee that this would be true of the threat
from the internet as well. Though internet use in India is still
limited, cheap bandwidth is bound to increase the subscriber base. And,
the overlap between homes that subscribe to newspapers and homes with
internet connectivity is bound to be substantial. Unlike television,
the internet provides news in the form that newspapers deliver, often
from the same source, for free. While the pleasure of browsing
newsprint may be missing, the cost factor may play a role.
If the experience in the US is anything to go by, the effects can
be significant. According to data collated by the Newspaper Association
of America (NAA), the daily circulation of newspapers on weekdays has
fallen from 62.3 million in 1990 to 53.3 million in 2005. And much of
this fall, argue analysts, is the result of competition from the
internet.
However, there are two reasons why the threat to newspapers may be
exaggerated. First, as former No. 2 editor of the San Francisco
Chronicle argues in his blog (http://www.newsosaur.blogspot.com), some
of the decline is because newspaper managements have curtailed
promotional distribution or discounted sales to bulk purchasers who
supply the paper free to hotels and airports. Secondly, the decline in
circulation is not necessarily a reflection of a decline in aggregate
readership, since online readership of newspapers is on the rise.
According to the spring 2006 Newspaper Audience Database report of the
NAA, online readership of newspapers is rising fast, pointing to a
possible increase in aggregate readership. Unique visitors to newspaper
Web sites jumped 21 percent from January 2005 to December 2005, and
page views increased by 43 percent over that same period. More recently
the NAA reported that during the third quarter of 2006, 57 million
people visited a newspaper Web site, an increase of 24 percent over the
period a year ago.
While this points to the persisting credibility of the newspaper
as a source of news (as compared with blogs and other information
sources on the net), it does not help strengthen the bottom line. While
most newspapers have a presence on the web, they get little of the
growing advertising revenues being garnered by web players. On the
other hand, the combined competition from television and the internet
is eroding the advertising revenue base of American newspapers.
Advertising revenues garnered by newspapers, which rose from $31.9
billion in 1992 to $48.7 billion in 2000, subsequently experienced a
sharp fall followed by a recovery which brought the figure back to
$49.4 billion in 2005. That implies stagnant or falling revenues.
Broadcast TV too is experiencing advertising revenue stagnation in
recent years. On the other hand, the internet which garnered a measly
600 million in ad revenues in 1997, experienced a rapid rise in that
figure to $7.8 billion in 2005. Though this was a mere 3 per cent of US
advertising volume, the rapid expansion of internet advertising is
forcing newspapers to rethink their web strategies.
Some such as the New York Times and the Financial Times have
signalled that their original decision - partly driven by the fact that
in a digitised world, establishing a web presence is not expensive - to
offer free access to the newspaper on the web was wrong. It helps
retain and expand readership but not revenues, they have, therefore,
moved to a subscription-based model for sections of the paper and the
archives made available through the Internet.
Others have decided develop a revenue model that relies on
material that does not come from the newspaper itself. The New York
Times Company has recently acquired Baseline StudioSystems, an online
provider of information about the movie and television industries, for
$35 million. It expects this foray into the entertainment world to
strengthen the newspaper as well add a source of subscription income to
its Internet operations. This was the company's second such
acquisition. It had earlier bought About Inc. and its website,
About.com, from Primedia Inc. for $410 million. The site relies on a
network of experts to provide specialist articles on a range of topics,
varying from personal finance to fly-fishing. That acquisition too was
intended to diversify the company's Internet advertising revenue
through a scheme of ''cost per click'' advertising, in which
advertisers pay when readers click on an ad. There are many others that
have similarly bought their way into what they hope would be a
profitable net presence: Murdoch's News Corporation, for example,
acquired social networking site MySpace. And Time Warner is still
unclear about which media space it primarily occupies after its
commercially questionable merger with AoL.
The problem of course is that for the print media industry looking
to keep revenues rising to cover rising costs and more, a web presence
is still small consolation. Even though some companies claim
significant, even if small, revenues from their Internet operations,
only a small part of that comes from their strength in the print media.
The latest effort to change this is a decision to join hands with
successful web companies-principally the Search engines-either to
retain at least a part of the advertising revenues that are migrating
to the web or to use the internet to increase advertising revenues.
In a recent experiment initiated more by Google than the
newspapers, many of the largest newspaper companies, including Gannett,
the Tribune Company, The New York Times Company, the Washington Post
Company and Hearst, are testing a system in which the web company will
help newspapers extend their reach to new advertisers such as small and
remotely-located businesses. The idea is to find potential standby
advertisers willing to buy into unused space at a discount.
Under the scheme, newspapers list the sorts of advertising spaces
that are available, in terms of size, days of the week and section and
a list price for each in the Google's main advertising system, AdWords.
Potential advertisers check out the list and enter a bid for a certain
type of advertisement on specified dates. Newspapers need not commit to
selling them the space but can accept as many or as few bids as they
want. This helps them fill space available at the last minute, which
can vary depending on other news and advertising on that day.
In another instance, seven newspaper chains representing 176 daily
papers in the US have announced a partnership with Yahoo to share
content and advertising. Initially, the newspapers will begin posting
their employment classifieds on Yahoo's classified jobs site, HotJobs
and use HotJobs' technology to run their own online employment
advertisements. Overtime, the local content of these newspapers would
be referenced and formatted for search through Yahoo. It is unclear
whether this would neutralise what is the greatest threat from the
Internet at present, the loss of revenues from the lucrative employment
classifieds. Employment ads accounted for more than 10 oer cent of the
close to $50 billion ad revenue garnered by newspaper in 2005. But
according to Borrell Associates, an independent market research firm
quoted by Mutter, in 2006 employers spent more money on Internet
recruitment advertising than in newspapers, making it the first year
when any of the traditional newspaper ad revenue sources had been
surpassed by the digital media.
These trends are not restricted to the US alone, but are visible
in most developed country markets and in some developing countries as
well. China too is seeing the beginnings of a tussle between print and
the Internet. In a first-of-its-kind law suit filed by The Beijing
News, one the largest newspapers in the country, the management is
demanding $400,000 in damages from popular Internet site Tom.com, on
the grounds that it has copied and republished more than 25,000
articles and photos without authorization since 2003.
Does all this hold a lesson for the Indian print media? Not as yet
it seems, since the diffusion of the internet is still limited. But,
available estimates on internet use vary widely - from 13 million
(clearly an underestimate by the 2006 National Readership Study) to an
unsourced 60 million (reported by Internet World Stats). A survey
conducted jointly by the Internet and Mobile Association of India and
IMRB International has put the number of internet users in urban India
in September 2006 at 37 million. That is indeed large when compared to
the circulation of English language newspapers in the country placed at
27 million. And the figure could increase rapidly if moves such as the
one initiated by BSNL and MTNL expand broadband connectivity in the
Year of Broadband. Perhaps it is time newspapers in India began
reworking their strategies for the Web.